No Hidden Costs
Customers perceive toll-free numbers more positively, since they are known to be free. It’s common knowledge that toll-free numbers have no hidden costs.
No Area Codes
Toll-free numbers do not have any regional area code restrictions. These numbers are ideal for businesses looking for a single number to represent their global brand.
Most of the biggest brands in the world use toll-free numbers. These numbers have gained credibility for being familiar numbers that customers can communicate with.
People are accustomed to dialing into toll-free numbers, so it’s only natural to allow them to text-in as well. This can help improve your overall CX.
Support & Helpdesk
Receive enquiries through one public toll-free number. Answer tickets, warranty claims, and provide general assistance through a global number.
Toll-free numbers are ideal for places like malls or enterprise offices, which provide public directories and general information to international travelers.
Don’t be restricted to a specific region. Toll-free numbers can encourage customers to interact with your business more often.
Give your customers an instant response by setting up an auto-responder. You can also set-up keywords to trigger automated sequences.
Add to List
Allow customers to subscribe to your database by simply texting in their details. Most businesses ask for their customers to reply both their email and first name.
Text to Win
Text to win campaigns are a great way to incentivise people to join your mailing list. If you are running a competition with a prize, you may require a permit depending on the value. Check with your local gaming authority.
Use keywords to trigger a forwarding sequence to your email applications, or mobile number. Forwarding is a great way to receive enquiries and to enable quick responses to prospective customers.