Omnichannel Communication

Omnichannel Communication

Seamless customer experiences

Request Trial

Seamless customer experiences

Request Trial

Design an Omnichannel Experience

Enhance your current CX by applying an omnichannel conversational funnel into your platform. Allow conversations to flow from SMS, MMS, RCS, Facebook, or WhatsApp.

Design an Omnichannel Experience

Enhance your current CX by applying an omnichannel conversational funnel into your platform. Allow conversations to flow from SMS, MMS, RCS, Facebook, or WhatsApp.

  • Omnichannel Flow
  • Flow into RCS
  • Flow into Facebook
  • Flow into Whatsapp
Omnichannel Flow
Flow into RCS
Flow into Facebook
Flow into Whatsapp

Omnichannel Flow

Track cross-platform conversations inside Sendsei’s omnichannel. Conversations form multiple sources such as Facebook, Whatsapp, and RCS for example will be displayed in one convenient thread which links everything you know about that specific customer together.

Omnichannel Flow

Flow into RCS

Omnichannel isn’t just reserved for external platforms such as Facebook and Whatsapp. Conversations can also be lost when crossing multiple internal messaging services like SMS, MMS, and RCS. Sendsei solves this problem, by joining and sorting all these conversations.

Flow into RCS

Flow into Facebook

Converting social followers to consistent consumers is something that many brands struggle with. Facebook Messenger does a good job of bridging this gap from the Facebook platform, however this is not always their first touch point. Connect the dots with omnichannel.

Flow into Facebook

Flow into Whatsapp

Customers have specific chat preferences, and these apps are often intertwined. Through omnichannel you can now have cross-platform communications, giving your customers more enjoyable experiences. Facebook chats can flow into Whatsapp, and Whatsapp chats can flow into SMS.

Flow into Whatsapp
Previous Slide
Next Slide

Solutions for Every Business

When it comes to sending a bulk SMS campaign, the only thing your business should worry about is crafting the perfect message. Choose a reliable SMS service which can make the process seamless.

Solutions for Every Business

When it comes to sending a bulk SMS campaign, the only thing your business should worry about is crafting the perfect message. Choose a reliable SMS service which can make the process seamless.

Omnichannel Flow

Track cross-platform conversations inside Sendsei’s omnichannel. Conversations form multiple sources such as Facebook, WhatsApp, and RCS for example will be displayed in one convenient thread which links everything you know about that specific customer together.

Facebook Flow

Converting social followers to consistent consumers is something that many brands struggle with. Facebook Messenger does a good job of bridging this gap from the Facebook platform, however this is not always their first touch point. Connect the dots with omnichannel.

RCS Flow

Omnichannel isn’t just reserved for external platforms such as Facebook and WhatsApp. Conversations can also be lost when crossing multiple internal messaging services like SMS, MMS, and RCS. Sendsei solves this problem, by joining and sorting all these conversations.

WhatsApp Flow

Customers have specific chat preferences, and these apps are often intertwined. Through omnichannel you can now have cross-platform communications, giving your customers more enjoyable experiences. Facebook chats can flow into WhatsApp, and WhatsApp chats can flow into SMS.