- Customer Retention
- VIP Clients
- Customer Re-engagement
- Special Events
Texting makes it easy for you to stay engaged with your customers on a consistent basis. If you want to retain more customers, try to make a habit of evaluating your customer retention incentives at least twice a year. Use the data from your SMS conversations to design a better retention strategy.
Segment your inactive customers into a re-engagement list, or set these SMS messages to trigger automatically through the SMS API or one of our SMS integrations. It’s a good idea to remind customers how much credit they have in their account, especially if they’re due to expire.
Your most valuable customers are proud to use your product or service. That means you should let them know that you’re proud to have them on board, by giving them access to exclusive incentives on a frequent basis with a quick text.
Send more meaningful and personalised invites by segmenting your most valuable contact lists inside Sendsei. You can have them confirm via a keyword, or track their status through a unique link to any RSVP service.